Client services
A clear exchange policy for a considered purchase.
Eligible unworn items may be exchanged within 7 days of delivery with original tags attached.
Items should be unworn, unused, and returned with original tags and packaging where applicable.
Refund requests are reviewed by client care after order status, payment method, and item condition are checked.
Contact client care at clientcare@shoparvelia.com with your order number before sending any item back.
Contact ARVELIA client care at clientcare@shoparvelia.com, call +92 300 1234567, or message us on WhatsApp at +92 300 1234567.
Monday to Saturday, 10:00 AM to 7:00 PM PKT